Delivery & Returns

SHIPPING/DELIVERY

We aim to dispatch your order on the next working day but in any event your order will be dispatched within - 5 working days of receiving it, providing your order is in stock.

Please allow extra time for busy periods. If you would like to check on the progress of your order, please contact us.

Standard postage and packaging charges are based on the value of your order.

All Orders over £30.00 = FREE

Orders £29.99 or below will incur a postage fee of £2.50

Special Delivery Guaranteed by 1 pm = £6.50 (Please note that we can only guarantee Next Day Delivery if Order is placed before 3 pm Monday to Friday - Excluding Bank Holidays)  

Please note Cape Jewellery does not accept responsibility for items lost in the post. We retain proof of postage for each order, a copy of which is available on request.

Click and Collect is available from Oxshott, Surrey too. 

 

RETURNS AND EXCHANGES
Should you change your mind about your purchase, you can send it back to us within 7 days and receive a full refund (excluding original delivery costs).
You must notify us that you wish to return an item before sending it back – email us at capefrost@gmail.com
Your purchase must be in its original packaging and unworn.
You will have to pay for the return postage but if your item is faulty we will refund all postage and packing costs.
We cannot exchange or refund customer damaged goods (statutory rights not affected).