Refund policy

Should you change your mind about your purchase, you can send it back to us within 7 days and receive a full refund (excluding original delivery costs).

You must notify us that you wish to return an item before sending it back – email us at capefrost@gmail.com.

Your purchase must be in its original packaging and unworn.

You will have to pay for the return postage but if your item is faulty we will refund all postage and packing costs.

We cannot exchange or refund customer damaged goods (statutory rights not affected). 

Unfortunately we are unable to exchange or refund earrings unless faulty due to hygiene reasons.